Can’t find what you’re looking for in our FAQs? Our dedicated customer support team is here to help. Reach out anytime with your questions or concerns—we’re ready to assist.
We are a premium hosting company that provides comprehensive services including web hosting, WordPress support, website maintenance, and access to premium Elementor features.
We offer both monthly and annual payment options for all our hosting plans. By choosing the annual payment option at checkout, you can enjoy a 20% discount on the total cost. The discount is automatically applied when you select the annual plan, making it a cost-effective choice for long-term hosting. You can cancel your subscription anytime with a 20-day notice of your next billing cycle.
Yes, we offer a 14-day trial period for all new users. This allows you to experience our premium hosting services and decide if they are the right fit for your needs.
You can cancel your subscription at any time with a 30-day notice. Simply contact our support team, and they will assist you with the cancellation process.
We offer a 14-day trial period for all new users. If you decide to cancel within this period, you will not be charged. For all plans, a 20-day cancellation notice is required. Simply contact our support team, and they will assist you with the cancellation process.
Go to Users → Profile and click on “Set New Password” to reset your WordPress login password.
If you need further assistance, you can contact our support team directly through the Support section in your Website dashboard or via email.
We offer both monthly and annual payment options for all our hosting plans. By choosing the annual payment option at checkout, you can enjoy a 20% discount on the total cost. The discount is automatically applied when you select the annual plan, making it a cost-effective choice for long-term hosting. You can cancel your subscription anytime with a 20-day notice of your next billing cycle.
Yes, we offer a 14-day trial period for all new users. This allows you to experience our premium hosting services and decide if they are the right fit for your needs.
Yes, you can upgrade your plan at any time. The upgrade will be prorated based on the remaining time in your current billing cycle.
You can cancel your subscription at any time with a 30-day notice. Simply contact our support team, and they will assist you with the cancellation process.
We offer a 14-day trial period for all new users. If you decide to cancel within this period, you will not be charged. For all plans, a 20-day cancellation notice is required. Simply contact our support team, and they will assist you with the cancellation process.
Daily backups are automatically created. You can request a backup restoration by contacting support if needed.
Go to Users → Profile and click on “Set New Password” to reset your WordPress login password.
Yes, you can upgrade your plan at any time. The upgrade will be prorated based on the remaining time in your current billing cycle.
To maintain optimal performance and security, we do not allow the installation of external plugins. However, we provide a robust set of pre-approved plugins that cover a wide range of functionalities.
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